Senior Client Director at Sopro, James Mills leads strategic client partnerships and drives growth by helping B2B businesses expand their sales pipelines through expert-led, multi-channel lead generation and prospecting services.
With over 20 years of experience in commercial and client-facing roles, James brings deep strategic insight, revenue-growth expertise, and a proven ability to build long-term, high-value client partnerships that deliver measurable business impact.
Career highlights
Over 9 years at Sopro, progressing from Head of Client Services to Senior Client Director, leading high-value client relationships and commercial growth initiatives.
Responsible for strategic oversight of complex B2B prospecting programmes, driving measurable pipeline and revenue outcomes.
Former Senior Finance Consultant at PageGroup, advising clients on financial recruitment and commercial hiring strategy.
Nearly 7 years at Domestic & General, progressing from Team Leader to Account Manager, building strong foundations in customer experience, contact centres, retention, and performance management.
Extensive leadership experience across account management, outsourcing, customer retention, and B2B relationship development.
Connect with James
Find a solution that fits your short, mid and long-term goals - and start it yesterday.
James Mills | Senior Client Director
Expertise
Account management • Strategic client leadership • B2B prospecting and outreach • Customer retention • Commercial growth strategy • Contact centre operations • Outsourcing partnerships • Team leadership and performance development • Financial services and recruitment markets • Client experience optimisation
Education
BA (Hons) Applied Psychology – University of Brighton
