The complexity of multi-channel B2B outreach

Running multi-channel outreach in-house is complex, time-consuming, and a huge drain on resources. Sales reps spend too much time on outreach and not enough on closing deals. You could try to replicate our magic, but as you’ll see below, the resource demands are immense—and often far more costly.

Campaign strategy and setup

Managing a successful multi-channel prospecting campaign isn’t just about sending messages. You need to design a cohesive strategy that spans email, LinkedIn, social media, and possibly even phone calls and direct mail. Then, each message must be perfectly timed, personalised, and coordinated across platforms. It’s not just about getting the message out—it’s about creating a seamless experience for prospects, keeping them engaged across every touchpoint.

Without the right expertise, communication can easily become fragmented. Misaligned timing or inconsistent messaging means lost opportunities and poor engagement. Coordinating a campaign like this requires advanced planning, ongoing adjustments, and a deep understanding of each channel.

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WITH SOPRO

Our team of experts handles every aspect of campaign strategy and setup for you. We ensure that your outreach is coordinated across all channels, with consistent messaging that engages prospects and moves them smoothly through your sales funnel.

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Data sourcing and enrichment

Accurate, up-to-date data is the backbone of any successful outreach campaign. Finding GDPR-compliant data that’s not only correct but enriched with phone numbers, LinkedIn profiles, and company details is a monumental task. You’ll need tools to source, validate, and update this data continuously across all channels—email, phone, LinkedIn, and more.

Doing this in-house means spending hours on data cleansing, validation, and management, only to find gaps in the data or potential compliance risks that could derail your efforts.

Sopro Data Sourcing

WITH SOPRO

We’ve already done the heavy lifting. Our best-in-class data management system ensures that every campaign is powered by the most relevant, accurate, and compliant information, saving you from the headache of constantly managing and updating data.

Email campaign management

Email outreach involves a lot more than just sending some emails. You need to manage deliverability, personalise content for each prospect, perform A/B testing to see what works, and then analyse the data to refine your approach. Without careful management, your emails could end up in spam folders or be ignored entirely.

To do this in-house, you’d need multiple tools and experts just to manage your email outreach—from automation platforms to performance tracking and deliverability services.

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WITH SOPRO

We take care of the entire email process. From writing and personalising the emails to managing deliverability and optimising performance, we handle it all—saving you from juggling multiple platforms.

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Generative AI messaging

Traditional personalised email methods rely on inserting predefined variables like [First Name] or [Company Name], but this is no longer enough. True engagement comes from creating truly personalised content that dynamically adapts to each prospect’s profile, behaviour, and previous interactions.

Generative AI messaging does just that. Instead of sending a template email, each message is 100% unique, based on detailed information about both sender and recipient.

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WITH SOPRO

Our unique AI engine generates personalised, relevant communications that get noticed. Every message we send learns from over 85m previous outreach emails, and is tailored to the individual prospect, driving higher engagement and better response rates.

LinkedIn outreach optimisation

LinkedIn prospecting adds a new layer of complexity, requiring constant engagement, personalised messaging, and CRM integration. You need to send personalised messages, follow up with prospects, and ensure these efforts are integrated with your overall outreach strategy.

In-house, this means a dedicated LinkedIn outreach platform and hours spent managing messaging cadence, response tracking, and CRM integration.

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WITH SOPRO

We integrate LinkedIn outreach into your wider multi-channel campaign, so your efforts are coordinated and consistent. We prioritise buyer intent actions, using them as triggers to send timely, relevant messages. This way, LinkedIn outreach is perfectly synced with your email and other channels for maximum impact.

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Social display and audience syncing

Running effective social display ads is difficult due to the poor B2B targeting options available. Many businesses end up wasting ad spend on bad-fit prospects. Typically, match rates on these platforms are low, ranging from 5% to 20%.

With the right tech, your ads can be seen by more of your actual audience, warming them up for cold outreach, driving website traffic, and improving brand recall for increased conversions. But again, sourcing these systems independently is time-intensive and costly.

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WITH SOPRO

Our Audience Adsync sends your total addressable market to Meta, Google, and LinkedIn, improving match rates to as high as 50%. This means you can target the right audience with your paid ads, ensuring you're in front of the best-fit prospects. We take care of syncing your audience so you can confidently run ads that make an impact.

Direct mail integration

Direct mail still plays a role in B2B prospecting, but managing it alongside digital channels adds a layer of complexity. You don’t want to send direct mail to every prospect; it needs to be timed perfectly and targeted strategically.

In-house, this means managing logistics, personalisation, and integration with your other channels, adding more to your plate.

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WITH SOPRO

We incorporate direct mail into your multi-channel campaign, sending it to the right prospects at the right time, ensuring it works as part of a larger, cohesive outreach strategy.

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Phone number sourcing

Finding accurate phone numbers for B2B outreach is a major challenge, especially when you need them only at key stages of the engagement process. The last thing you want is to rely on outdated or irrelevant data, leading to wasted efforts and resources.

Cold calls are rarely popular with sales reps or prospects, so timing is everything. That’s why we integrate buyer intent signals—so you know when a prospect has shown genuine interest and is more likely to be receptive to a chat. This reduces unsuccessful calls and avoids unnecessary costs.

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WITH SOPRO

We provide GDPR-compliant, highly accurate phone numbers as part of your multi-channel prospecting campaign. While we don’t handle the calling for you, we equip your team with the right numbers to make calls when they count, integrating perfectly with your overall prospecting efforts.

Cross-channel cadence management

One of the most critical aspects of multi-channel outreach is cadence management—coordinating the volume, sequence and timing of touchpoints across different channels. Each touchpoint, whether via email, LinkedIn, phone, or social display, must be aligned to ensure a cohesive prospect journey. Too frequent, and you risk overwhelming your audience; too sparse, and they may lose interest.

Effective cadence management requires:

  • Channel timing and frequency: Finding the optimal balance between touchpoints.
  • Volume management: Settings volumes to maximise audience coverage within each audience cycle.
  • Channel constraints: Incorporating data requirements, reachability limitations and technical limitations.
  • Channel integration: Ensuring a seamless flow between platforms.
  • Personalisation: Tailoring messaging based on past interactions across channels.
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WITH SOPRO

Our proven cadence management ensures that every channel works in harmony with your overall strategy, creating a seamless experience for your prospects. By carefully coordinating emails, LinkedIn outreach, social ads, and phone calls, we help drive higher engagement and keep your sales funnel flowing smoothly, quickly building pipeline momentum.

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Intent tracking

Intent tracking is the cornerstone of premium outreach. It allows you to monitor engagement across channels and pinpoint which prospects are ready to take action. By tracking interactions—opening an email, visiting key web pages, or clicking an ad—you gain crucial insights to follow up at the perfect moment. This helps you reach the 5% of your audience actively looking to buy now, and the 30% conducting early research.

To implement this in-house, you'd need a complex system capable of tracking engagement across all platforms, which would require more tools, time, and expertise.

Sopro Data Sourcing

WITH SOPRO

We offer advanced prospect-level tracking and company-level IP match technology. You can set up real-time notifications of high-intent actions, ensuring you engage at the most impactful moments. This integrated approach ensures your outreach is timely, relevant, and highly effective.

Building your tech stack

To replicate Sopro’s multi-channel outreach capabilities in-house, you’d need to manage more than 10 different systems, each requiring separate sourcing, contracts, and continuous optimisation.

You’d need platforms for email marketing, CRM integration, LinkedIn automation, compliance management, data validation, email warm-up services, and more. The time, effort, and cost of handling these tools individually quickly add up, making it a complex and resource-intensive process.

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WITH SOPRO

We consolidate all of these technologies into one fully managed service, saving you the headache of juggling multiple vendors and platforms. Our sales engagement platform ensures that every channel works seamlessly together, powered by real-time data and constant optimisation. So you get the power of an entire tech stack under a single contract, giving you the time to focus on closing deals rather than managing platforms.

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Effortless scalability

As your business grows, so do your prospecting needs. In-house systems often struggle to keep up with increased demand, requiring constant upgrades, additional tools, and more resources to scale effectively.

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WITH SOPRO

Our system scales effortlessly with your business. Whether you need to expand into new markets, add new channels, or increase your outreach, we handle the growth seamlessly. You won’t need to worry about outgrowing your setup: we provide a fully scalable solution that evolves with your needs, ensuring your outreach remains effective no matter how fast your business grows.

Reporting and transparency

Effective outreach requires more than just execution—you need to understand what’s working, what’s not, and how to adjust your strategy in real-time. Managing this in-house would mean pulling together data from multiple systems, creating a time-consuming reporting process that’s often out of date by the time it’s analysed.

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WITH SOPRO

Our live results portal gives you real-time insights into every aspect of your campaign. From leads and responses to campaign and intent activity, you’ll have full visibility into your outreach performance. This transparency allows you to see exactly what’s happening at every stage, helping you make data-driven decisions that improve results without the hassle of manual reporting.

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Quantifying the true cost

Setting up and managing a multi-channel prospecting system in-house comes with significant costs. Beyond the software subscriptions, you’ll need experts to run data management, content creation, outreach optimisation and compliance and risk management.

  • Time commitment: Building a multi-channel prospecting system in-house takes months of setup and constant management.
  • Cost: Managing separate tools for each channel could cost £150K+ annually.
  • Skills: You’d need to hire or train a team to handle data, compliance, content creation, and outreach.
  • Management overhead: Keeping everything running smoothly would consume hours of management time every week.
  • Risk of failure: Without seamless coordination, you risk fragmented communication, low deliverability, and missed opportunities.
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WITH SOPRO

We take care of all this for you, so you can focus on what you do best—closing deals. For just £3K, you get all of these services under one contract. No juggling platforms, no training new teams, just results.

Leave the complexity to us

Discover how Sopro helps hundreds of businesses sell more effectively. We manage the intricacies of multi-channel outreach, so you can focus on closing deals and driving growth.

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