Location:
Belgium
Product/Service:
Information Services, Software
Deal cycle:
/
Location:
UK
Company size:
50- 10000
Role/Function:
Owners & Senior customer roles
Hello Customer provides next generation customer experience software. Easy to use software to turn customer feedback into true employee enthusiasm and culture change from the CEO on down, right into the frontline.
Hello Customer helps a client achieve a customer centric culture by asking customers for real-time honest and open feedback; connecting all feedback back to the clients’ employees; augment with Artificial Intelligence for real insights – ISAAC, which will find the most important trends, as it will understand, interpret and categorise all feedback.
Here's how the campaign performed across each of the industry verticals and company size brackets in scope.
Company Size | Prospects | Open Rate % | Response | Response % | Leads | Leads % | Cost per lead |
---|---|---|---|---|---|---|---|
51 – 200 | 28 | 54% | 5 | 18% | 5 | 17.86% | £11 |
201 – 500 | 496 | 30% | 57 | 11% | 25 | 5.04% | £40 |
501 – 1000 | 696 | 28% | 54 | 8% | 22 | 3.16% | £63 |
1001 – 5000 | 282 | 27% | 26 | 9% | 8 | 2.84% | £71 |
5001 – 10000 | 447 | 34% | 37 | 8% | 14 | 3.13% | £64 |
10001+ | 742 | 31% | 63 | 8% | 43 | 5.80% | £35 |
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