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Client services exec (account manager)

Be part of something amazing.

Client services exec (account manager)

Posted on: November 19, 2020

Contract type: Full Time

Location: Brighton, UK

Client Services Exec (Account Manager)

Job description

Headquartered in Brighton, Sopro provide sophisticated digital marketing services to hundreds of businesses, from innovative start-ups to sector leaders and global brands.

We have spent five years redefining B2B demand generation techniques and proving that there are more predictable, higher quality ways to harness technology to create demand.

Voted Tech Company of the Year by Campaign Magazine, we have been busy collecting awards for our people, service, technology and business results.  With >100% revenue and headcount, we are proud to be one of the UK’s fastest growing digital marketing agencies.

Sopro are part of the G33K Holdings group.

 

KEY OBJECTIVES OF THE ROLE:

 Sopro is on the lookout for not one, but two genuine Rockstars to join our team in Brighton.

 

The Role:  Client Services Executive

With a commercial hat on… this role will support, revitalise, build and make amazing our approach to client relationship management.

We’re seeking an experienced B2B relationship manager to nurture, grow and retain our fast-growing client base.

Key responsibilities
  • Ownership of a portfolio of new and existing clients, with responsibility for building strong client relationships and ensuring our clients achieve success with the Sopro service.
  • Plan, schedule and oversee key client communication points.
  • Understand our clients’ needs and business objectives and ensure Sopro delivers against them
  • Onboard new clients (post-sales) deliver best practice client training, and ensure strong levels of client satisfaction.
  • Analyse Sopro data to draw conclusions, optimise our campaigns and make our clients even more successful
  • Understand then shape our approach to better develop, diversify and grow client accounts.
Requirements
  • Experience of building trust and developing B2B client relationships
  • Superb communication, interpersonal and teamworking skills with confidence to communicate at C-Level.
  • Excellent influencing and relationship building skills
  • Highly organised
  • Strong analytical ability to draw insights from data and identify opportunities
  • Creative problem solver who insightfully anticipates customer needs and proactively addresses them.
  • Self-starter attitude with ability to work well independently and self-manage workload effectively
  • Fun and hungry to learn!
The package

Salary: Excellent

How To Apply
Please submit your CV to cv@sopro.io

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