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Compliance Operations Manager

Be part of something amazing.

Compliance Operations Manager

Posted on: September 4, 2023

Contract type: Full Time

Location: Skopje, Macedonia

Compliance Operations Manager

Job description

With offices in Brighton, Skopje and Miami, plus a team in Serbia, Sopro provides sophisticated digital marketing services to hundreds of businesses, from innovative start-ups to global brands.

Sopro revolutionised prospecting when we started eight years ago, and we continue to operate at the cutting edge. Our technology, data, processes and people mean there’s nothing quite like Sopro.

We’ve evolved from our initial focus on email prospecting, and we now offer a fully managed, totally synchronised, multichannel outreach service. Our relentless focus on innovation makes it an exciting time for our clients, and our staff.

Sopro is committed to providing an inclusive, rewarding and fun place to work, and in 2021 won Best Place to Work at the UK Business Awards.



On this occasion we are excited to present a new opening within the GDPRLocal team, one of our Founders Hub incubator companies. GDPRLocal is a dynamic, high-tech, data protection company, providing GDPR compliant services to a wide range of companies across the EU and globally.

We are growing our GDPRLocal team to support our existing and new clients – they have huge plans and will grow fast.



As the Compliance Operations Manager, you will be the driving force behind our team of compliance experts and our international clients, focusing on GDPR and data protection. Your role is pivotal in ensuring seamless project execution, efficient operations, and client satisfaction. To excel in this position, you should be a proactive self-starter with a strong compliance, GDPR and data protection knowledge, operational background and good project management skills. You will serve as the linchpin between the GDPRLocal team and our international clients, overseeing the implementation of GDPR, compliance and data protection projects and fostering trust with our clients.

Looking to join us?

Discover what it's like to be part of our growing and ambitious team.

Key responsibilities
  • Lead and inspire our team of GDPR and compliance experts, providing guidance and mentorship.
  • Oversee and manage compliance-related projects at a senior level, ensuring effective planning, execution, and successful outcomes.
  • Collaborate closely with international clients to understand their specific compliance needs and objectives.
  • Serve as a point of contact for the GDPRLocal team and clients, on escalated queries, offering expert guidance and building strong, trusted relationships.
  • Conduct comprehensive assessments of clients’ data processing activities, identifying areas of non-compliance and potential risks.
  • Understand the commercial landscape and align compliance and risk management strategies with customer expectations.
  • Maintain an in-depth understanding of GDPR and other data protection regulations.
  • Keep the GDPRLocal team and clients informed of regulatory changes and their implications.
  • Navigate the unique challenges of international data protection regulations and tailor compliance strategies accordingly.
  • Effectively influence senior stakeholders and collaborate internally with the Co-Founder and Head of Service delivery for ensuring business success and delivery.
  • Contribute towards the achievement of company’s strategic and operational objectives
  • Develop comprehensive project plans, set and monitor KPIs, and provide leadership to the team.
  • Champion a strategic mindset across the business and drive the evolution of GDPR and data protection services


  • 5+ years of working experience in compliance
  • Strong understanding of compliance, assurance and risk management approaches
  • Data protection knowledge and experience to DPO level, ideally with GDPR and other frameworks
  • Proven experience working with international clients
  • Proven experience of managing complex projects in an international environment
  • Operational mindset; experience in working with KPIs and developing and managing to plans
  • Excellent leader; ability to motivate and drive a team to deliver against plans and KPIs
  • Commercially minded; Understanding the need to meet customer expectations
  • Able to work with strategy and understand high-level objectives and plans
  • Able to influence stakeholders and operate with Senior Management Teams
  • Experienced in investment / funding options and growing companies
  • Understanding of SDLC
  • Attentive to details and delivery focused
  • Proactive and adaptable



We’re the people behind the prospects. For all the clever tech, what makes the Sopro service stand out is the people. As we like to tell our clients, we’re a team not a tool.

Our values permeate Sopro Group through our behaviours, not only as people but across the business.

We invest in our people, their development, our products and our working environment. We are ambitious, not only as a business but by encouraging passionate and imaginative collaboration. We are people who are proud of our identity and celebrate each other’s successes, whilst giving back to our local communities. We are open and transparent, with our clients and our people – each team member has a voice, and we ensure it is heard!

What we offer

At Sopro we invest in our people – they are what makes our company great and we work hard to make sure that everyone feels like a valued member of the team. Some of the perks we offer:

  • Career progression plan – Well-structured career progression path supported by regular 360-degree feedback.
  • Yearly Bonus – Company profit sharing; We believe in sharing in our success, as such we’ll reward your loyalty by sharing 10% of the company’s net profit with employees.
  • Extended annual leave;
  • Private healthcare insurance;
  • International travel – You will have the opportunity to travel and work side by side from different Sopro offices/locations.
  • Learning and Development – A learning platform to encourage you in personal and professional growth additionally supported by mentorship, external training, and
    certification when needed.
  • Hybrid working – 3 days from home, 2 days in the office, and if you want to come every day – you surely can!
  • Flexible national holidays: public holidays mean more time off, choose how and when to enjoy them each year.
  • We are rapidly expanding which also offers a fantastic opportunity to progress to more senior roles.
  • Wellbeing package adapted to the needs of our people. Regular sports, social activities, and lots of healthy snacks.
  • Your work matters – We have an open door policy and value your opinion. Ideas are heard and genuinely put into practice.

Think you're the person for this role?
Apply below and someone will be in contact soon.