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Account Manager [Compliance and GDPR]

Be part of something amazing.

Account Manager [Compliance and GDPR]

Posted on: July 18, 2023

Contract type: Full Time

Location: Skopje, Macedonia

Account Manager [Compliance and GDPR]

Job description

With offices in Brighton, Skopje and Miami, plus a team in Serbia, Sopro provides sophisticated digital marketing services to hundreds of businesses, from innovative start-ups to global brands.

Sopro revolutionised prospecting when we started eight years ago, and we continue to operate at the cutting edge. Our technology, data, processes and people mean there’s nothing quite like Sopro.

We’ve evolved from our initial focus on email prospecting, and we now offer a fully managed, totally synchronised, multichannel outreach service. Our relentless focus on innovation makes it an exciting time for our clients, and our staff.

Sopro is committed to providing an inclusive, rewarding and fun place to work, and in 2021 won Best Place to Work at the UK Business Awards.


On this occasion we are excited to present a new opening within the GDPRLocal team, one of our Founders Hub incubator companies. GDPRLocal is a dynamic, high-tech, data protection company, providing GDPR compliant services to a wide range of companies across the EU and globally.

We are growing our GDPRLocal team to support our existing and new clients – they have huge plans and will grow fast.


Within our growing GDPRLocal team, we are looking for an Account Manager with GDPR and compliance knowledge.

Assuming the role, you will play a key role in the development of the GDPRLocal team as you will independently contribute to the compliance of the businesses’ growing client base. Through this role, you’ll go out of your way to cater to clients needs as well as support your colleagues with compliance queries. With your solid compliance knowledge, you’ll be able to support the GDPRLocal team with GDPR, DPO, consultancy and other project services when needed with high quality.

Looking to join us?

Discover what it's like to be part of our growing and ambitious team.

Key responsibilities
  • Customer support through all communication channels
  • Presentation and training on GDPRLocal’s portal for the clients
  • Liaising with development teams to resolve issues
  • In charge of the process of onboarding clients
  • Production of template documents for compliance
  • Update of existing documents
  • GDPR Projects
  • Managing: GDPR Requests [SARs / Breach / RTE]
  • Supporting the Senior Account Managers with various tasks in order to service clients
  • Excellent knowledge of the GDPRLocal portal
  • Active usage and managing Asana (CRM)
  • Liaising with Regulators
  • Reporting issues / breaches as required
  • Cooperation with the team and other departments within the company
  • Working experience for a minimum of 3 years
  • Extensive knowledge of the GDPR and knowledge of PECR
  • Excellent English, both written and verbal
  • Experience with onboarding new clients and managing client relationships to an exceptional standard
  • Comfortable working with complex technical solutions
  • Able to deal with complicated requests and data breaches
  • Able to communicate with Supervisory authorities if necessary (mainly through email)
  • Able to present without difficulties the documents prepared and answer any ad hoc questions
  • Able to present a clear report and keep track of the customers – potential and present
  • Highly organized and able to manage multiple tasks – you have a strong affinity to prioritize and multitask
  • Process oriented with incredible attention to detail and able to contribute and implement process improvement
  • Solution driven with an ability to bounce back from challenging set backs.
  • Working knowledge in Asana would be considered a plus (but not mandatory)
What we offer

At Sopro we invest in our people – they are what makes our company great and we work hard to make sure that everyone feels like a valued member of the team. Some of the perks we offer:

  • Career progression plan – Well-structured career progression path supported by regular 360-degree feedback.
  • Yearly Bonus – Company profit sharing; We believe in sharing in our success, as such we’ll reward your loyalty by sharing 10% of the company’s net profit with employees.
  • Extended annual leave;
  • Private healthcare insurance;
  • International travel – You will have the opportunity to travel and work side by side from different Sopro offices/locations.
  • Learning and Development – A learning platform to encourage you in personal and professional growth additionally supported by mentorship, external training, and certification when needed.
  • Hybrid working – 3 days from home, 2 days in the office, and if you want to come every day – you surely can!
  • Flexible national holidays: public holidays mean more time off, choose how and when to enjoy them each year. 
  • We are rapidly expanding which also offers a fantastic opportunity to progress to more senior roles.
  • Wellbeing package adapted to the needs of our people. Regular sports, social activities, and lots of healthy snacks.
  • Your work matters – We have an open door policy and value your opinion. Ideas are heard and genuinely put into practice.

Think you're the person for this role?
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