Headquartered in Brighton, and with offices in Miami, Skopje and Belgrade, Sopro Holdings Group (Sopro Group) includes Sopro the world’s leading B2B email prospecting agency, SaaS business Outbase, and entrepreneur community, Founders Hub.

Voted Best Place to Work in the UK Business Awards 2021, and Tech Company of the Year by Campaign Magazine, we’ve collected a host of awards for our people, workplace, technology, and business results. We are proud to also be one of the UK’s fastest-growing digital marketing agencies.

The role

We have an exciting new opportunity to join the team that makes our business a fantastic place to work! The People & Culture Coordinator will be responsible for managing the employee lifecycle; onboarding new starters, employment changes and leavers, keeping HR and payroll records up to date and ensuring accuracy in line with company requirements. You will act as the first point of contact for all UK employee queries, escalating as required, as well as assisting the People & Culture team with project work.

• Lead the delivery of HR administrative services in support of companywide processes throughout the employee lifecycle;

• New starter process including contract drafting, right to work checks, reference requests and probation period confirmation
• Contract changes and promotion documentation
• Benefits administration and enrolment processes
• Manage the leavers process including resignation acknowledgement, holiday calculations and exit interviews
• Employee engagement survey administration

• Maintain the HR system, ensuring employee records are accurate and up to date, ensure all confidential items are kept or disposed of in a secure manner
• Support with Learning & Development coordination

• Workshop scheduling, invites and joining instructions
• Room, venue and equipment booking and setup
• Send and collate workshop/learning programme evaluation
• Collate monthly learning analytics
• Send pre-boarding, Learn more log in details and assign onboarding pathway to new starters
• Provide a seamless candidate onboarding experience and will be the first contact for all new joiners in the Brighton office

• Be confident with HR formal procedures to support line managers and provide advice in line with company policy
• Support with project work as and when required, as well as taking minutes at HR hearings/meetings
• Work closely with other People & Culture teams, such as Talent Acquisition and Learning & Development

• Collaborative mindset – you will be comfortable collaborating and influencing with multiple stakeholders across the business
• Thrive on pace – you’ll love nothing more than working as part of a fast-paced people team and scale-up business.
• Driven by continuous improvement – looks for new ways of working, takes ownership of ideas and delvers original and imaginative approaches
• Proactive relationship builder – ready to engage with multiple stakeholders to understand and support the wider departmental goals
• Organised and efficient – a self-starter who manages own workload and can prioritise multiple projects and deadlines concurrently
• A people person – you’re passionate about personal, team and group development delivered through an open communication style that suits a fast paced and dynamic environment.
• High level of personal integrity – you pride yourself on your ability to deal with highly confidential and sensitive information with the utmost discretion

We’re the people behind the prospects. For all the clever tech, what makes the Sopro service stand out is the people. As we like to tell our clients, we’re a team not a tool.

Our values permeate Sopro through our behaviours, not only as people but across the business. We invest in our people, their development, our products and our working environment. We are ambitious, not only as a business but by encouraging passionate and imaginative collaboration. We are people who are proud of our identity and celebrate each other’s successes, whilst giving back to our local communities. We are open and transparent, with our clients and our people – each team member has a voice, and we ensure it is heard!