With offices in Skopje, Brighton and Miami, and a team in Serbia, Sopro provides sophisticated digital marketing services to forward thinking businesses, from boutique startups to global brands and sector leaders.

We have spent seven years redefining B2B demand generation techniques and striving to prove that there are much more predictable, higher quality ways to harness new social networks in order to create demand and interest for relevant suppliers.

Receiving a Best Place to Work award by the UK Business Awards 2021, we’ve been busy collecting awards for our people, service, technology and business results. With over 100 new hires in the last 12 months, Sopro has maintained its position as one of the fastest growing digital marketing agencies in Europe.

The role

As a result of our growth, we have a great opportunity for a L&D Manager, who will own the learning activities in our largest office based in Skopje delivering an effective L&D strategy to support and drive company growth.

Being a key member of our team, you will collaborate closely with the Global L&D Manager, departmental trainers and department heads to design and execute a learning strategy that fosters the growth and resilience of our workforce in an ever-changing business environment. Your focus will be on delivering exceptional results for our clients by empowering our people to adapt and thrive.

In this role, you will be a champion for our company’s values, promoting inclusivity and transparency to create a workplace where all employees feel supported and empowered to take control of their career paths. You should be passionate about leadership and culture and eager to work with a diverse group of internal stakeholders to cultivate these qualities across the organization.

We are looking for someone who is committed to driving innovation and continuous improvement in our talent management practices. If you are a self-motivated, results-oriented individual who is passionate about building and developing people, we want to hear from you.

• Evaluate individual and organizational development needs for the Skopje based teams
• Support business engagement with our performance management cycle, ensuring local managers and employees understand the process, and are equipped with the skills to have meaningful performance conversations throughout the year
• Design, create and implement engaging and compelling content, (including e-learning resources, guidance documents and communications) to support key talent, learning and performance initiatives
• Facilitate (face to face and virtual) engaging training sessions, skills development, new people leader workshops and team effectiveness interventions
• Gather learning content from a multitude of sources, both internal and external
• Support HR and managers in understanding the talent, learning and performance provision and their appropriateness for key audiences
• Maintain records and data associated with talent, learning and performance, providing reports and metrics for key stakeholders
• Support the management and maintenance of content and information on our Learning Experience Platform
• Measure the impact of learning and development solutions against agreed KPI’s and through the gathering of qualitative and quantitative feedback

• Previous experience of designing and delivering onboarding, training and development initiatives and programs
• Experience of training and/or coaching others to succeed
• Ability to forge strong relationships and build trust whilst delivering long lasting impactful coaching
• Ability to design and create engaging and compelling eLearning content
• Displays a Growth Mindset – not afraid to drive the ‘art of the possible’ consideration across the business and through multiple different audiences
• Confident at managing concurrent priorities and working with ambiguity
• Demonstrates high personal and professional integrity
• Exceptional communication skills
• Accreditation as a Discovery Insights practitioner would be beneficial but is not essential

At Sopro we invest in our people – they are what makes our company great and we work hard to make sure that everyone feels like a valued member of the team. Some of the perks we offer:

• Career progression plan – Well-structured career progression path supported by regular 360-degree feedback;
• Yearly Bonus – Company profit sharing; We believe in sharing in our success, as such we’ll reward your loyalty by sharing 10% of the company’s net profit with employees;
• Extended annual leave;
• Private healthcare insurance;
• International travel – You will have the opportunity to travel and work side by side from different Sopro offices and locations
• Learning and Development – A learning platform to encourage you in personal and professional growth additionally supported by mentorship, external training, and certification when needed
• Hybrid working – 3 days from home, 2 days in the office, and if you want to come every day – you surely can!
• Wellbeing package adapted to the needs of our people. Regular sports, social activities, and lots of healthy snacks
• Your work matters – We have an open-door policy and value your opinion. Ideas are heard and genuinely put into practice